My work as a coach is to help you identify areas of performance growth and develop a plan to achieve it. There are two main components to my executive coaching: skill building and the personal growth needed to follow through on the new skills. The work is not therapy, though it can address personal areas of blockage. The advantage of a psychologist coach is that I understand the typical personal reactions in people that impede ideal performance. Everyone has blocks that cause them to lose their power just like how Kryptonite took away Superman’s powers. Personal blocks need to be identified and worked out so that one can use new skills.
Our engagement is always guided by the specific goals to be achieved.
Begins with a meeting of the key people responsible for the decision to bring in my coaching services.
If there are goals from management, then we will make a plan for the attainment of the goals and spell out areas of open communication and of confidentiality.
Focused consultation with the executive. The work can be face to face or through communication.
As a clinical psychologist turned business management consultant, taking the psychological vantage point into the workplace is a fun challenge. This is where the rubber meets the road; where I get to help leaders and business managers understand how their staff works, do team building and executive coaching.
One might think people are inscrutable, but they make lots of sense to me. Even their emotional states make sense. Through the years consulting I’ve been asked similar questions over and over again. Why do people act that way? Why don’t they just do what they’re asked? Do we need to be more supportive or do we need more rules?
These and other questions led me to believe that businessmen and women need a fundamental framework for understanding their people. Business leaders are trained in a technical field and/or in business management. They do not go to school for a degree in psychology.
But I did get the degree. That’s why my partner, Lee Hersch, and I set out to distill the key principles that every leader and manager should know. We came up with six principles. Now you can find them in our new book, The People Side of Business: Six Psychological Principles.
Given my training and because I hate boring lessons, we decided to write the book as a story that would help provide meaning and context for the six principles. So the book is written about a new CEO who has people problems in his business. He decides to understand the problems and learn the principles simultaneously. Creating the characters and storyline for the book was quite a challenge. I don’t write novels for a living. Interestingly, my joke for years has been that I have been watching/reading people novels 10 pages at a time through my clinical and consulting practice. Funny enough, they are quite realistic.
In my coming blogs, I’d like to share these key principles and the tips that derive from them. I will be interested in your reactions.
Tom DeMaio, PhD
HerschDeMaio Associates is a people oriented consulting firm led by two psychologists. Lee Hersch and Tom DeMaio have been involved with the “people side of business” for more than 30 years. They have worked as consultants in service organizations, hospitals, government offices, academic institutions, courts, school systems and businesses. Both Lee and Tom have specialized in collaborative processes both in business and legal settings.